Grievance & Contact

Grievance Officer

Pragyasuite Technologies (currently operated by its founder(s) pending formal incorporation) addresses complaints regarding content on the Platform, violations of our Terms & Conditions, or concerns about how your personal data is handled, in accordance with Rule 3(2) of the IT Rules, 2021. A named Grievance Officer will be designated and published here once formal incorporation is complete.

What You Can Report

• Fraudulent or misleading listings — a business or requirement post that appears fake, scam-like, or misrepresents products/services.
• Fake or impersonated business profiles — someone posing as a business they do not represent.
• Spam or harassment — abuse of the quote, business-lead, or contact-reveal features.
• Data privacy concerns — requests to access, correct, or delete your personal information, or questions about how your data is used.
• Content takedown requests — a request to remove content that violates our Terms & Conditions or applicable law.
• General complaints — any other issue related to your use of the Platform.

How to File a Complaint

Email us at grievance@pragyasuite.com with the following details so we can act quickly:

• Your name and registered mobile number (so we can verify your account, if applicable).
• A description of the issue, including the listing ID, business name, or URL involved, where relevant.
• Any supporting screenshots or evidence.

We aim to acknowledge all complaints within 24 hours and resolve them within 15 days, in line with applicable regulatory timelines.

General Contact

Note: A named Grievance Officer must be designated and published here to fully comply with the IT Rules, 2021 — add the name as soon as one is appointed. The "Operating As" line should be updated to reflect the formal registered name once incorporation is complete.